Privacy policy |
homlinen.co.uk are completely dedicated to your total satisfaction.
We aim to supply you with the most up-to-date designs and good quality
products and the best prices available.
If you have any suggestions or comments please email us at
sales@homlinen.co.uk. |
Making a purchase |
Making a purchase could not be easier. Just browse our Catalog, and
click on any items that you wish to buy and put them into the shopping
cart. After you have finished your selection, click on "Order" and you
will be asked for a few details that we need to be able to satisfy the
order.
We accept credit card payment. If you are shopping from North America or
anywhere else, place your order and your credit card company will
convert the transaction to US Dollars or your own currency.
We accept Visa and MasterCard. You may send your credit card information
via phone, fax, snail mail or over the Internet. |
Shipping and handling |
Shipping and handling is via one of the major carriers.
small parcels are sent with royal mail special delivery and for large
parcels we use parcel force 48 hours.
We reserve the right to request an additional postage fee if the need
arises and the cost are not fully covered or omitted on this website. |
| Delivery Schedule |
|
We deliver your order right away. We will normally send your order to
you in 14-21 business days. International orders are generally received
in under 28 days. |
| Back Orders |
| If your item is not in stock, we will back order for you. You will
always be emailed with the option to cancel your order if you would
rather not wait. |
Tax |
| For orders made from the UK or the European Union, 17.5% VAT is added.
All other orders are VAT free and you should click the exempt button to reduce VAT to zero . |
Security |
| We know of no documented cases of credit card fraud using our shopping system over the Internet.
All credit card numbers are encrypted in the software when the order is placed using 128 bit encryption.
They are only decrypted after they reach our computer. They are not held in clear text on any web site. |
Guarantee |
We guarantee your satisfaction. All of our products come with a 30
day no quibble guarantee.
You may return any unopened items, except personalized or custom
ordered ones, within 14 days following your recipt of the
merchandise for replacement, refund or shop credit.
|
Remittance Terms |
You may return any unopened items, except
personalized or custom ordered ones, within 14 days following your
receipt of the merchandise for replacement, refund or shop credit.
All items that are custom made cannot be returned for a refund. Telephone
orders are considered special orders and therefore follow the same rule.
Any items purchased in bulk ie. more than three pieces are termed a
special order and cannot be returned for a refund. Items must be
returned in their original packaging. Any items returned not in the
original packaging will not be refunded and will have to be returned to
the client at his/her expense |
Returns Policy |
| All items that are custom made cannot be returned for a
refund. Telephone orders are considered special orders and therefore
follow the same rule. Any items purchased in bulk ie. more than three
pieces are termed a special order and cannot be returned for a refund.
Items must be returned in their original packaging. Any items returned
not in the original packaging will not be refunded and will have to be
returned to the client at his/her expense. Insert your returns policy
here. To understand your obligations as a merchant in the UK consult
"The Consumer Protection (Distance Selling) Regulations 2000" which can
be found at
http://www.hmso.gov.uk/si/si2000/20002334.htm |
|
homelinen.co.uk do not disclose buyers information to third parties.
Cookies are used on this shopping site, but only to keep track of the contents of your shopping cart once you have selected an item.
Data collected by this site is used to:
A. Take and fulfill customer orders
B. Administer and enhance the site and service
C. Only disclose information to third-parties for goods delivery purposes |
